Leadership

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Todd R. Pedersen, Chief Executive Officer

Todd Pedersen is the founder and Chief Executive Officer of Vivint Smart Home. Under Todd's leadership, Vivint has evolved from a dynamic startup to the leading smart home services company in North America.

Todd founded APX Alarm in 1999, which became one of the largest residential security companies in North America. The company rebranded to Vivint in 2010 and later launched an innovation center to pioneer the development of new smart home technology.

In 2012, the Blackstone Group acquired Vivint for more than $2 billion. Todd led the incubation and launch of Vivint Solar, which had a $1.5 billion IPO in 2014 and became the second largest residential solar power provider in the United States. In 2017, Fast Company named Vivint to its list of the World’s 50 Most Innovative Companies.

As a result of his efforts in the business world and in the community, Todd has been named an Ernst and Young Entrepreneur of the Year, Utah's Entrepreneur of the Year by Mountain West Capital Network, and was inducted into the David Eccles School of Business Hall of Fame.

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Joy Driscoll Durling, Chief Information Officer

As Chief Information and Digital Enablement Officer at Vivint Smart Home, Joy is responsible for all business and operations technologies, systems and analytics, as well as enabling new go-to-market strategies and channels.

Prior to joining Vivint in 2017, Joy held various leadership positions during her 12-year tenure at Adobe Systems Inc. As a Vice President, she was a strategic advisor to Adobe’s Chief Technology Officer and led product roadmap planning for Adobe's Cloud Platform and the company. She also served as Chief of Staff to the Chief Information Officer, focusing on enterprise architecture, portfolio management, mergers and acquisitions, as well as running all aspects of the global IT organization of 950 employees during Adobe’s successful transition to a SaaS company.

Before Adobe, Joy served in various roles at Macromedia and Andersen Business Consulting. She focused on defining strategy and sales, marketing, and operational technology improvement projects for several Fortune 500 tech companies, including Apple, Microsoft and Sun Microsystems.

Durling earned a bachelor’s degree in Business Administration from the University of North Carolina – Chapel Hill. She was a Division I All-American, three-time national champion, and an alternate to the 1996 US Olympic Field Hockey Team.

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Starr Fowler, Sr. Vice President, Human Resources

Starr sets the people vision and strategy for more than 10,000 employees at Vivint. She oversees all talent acquisition and development, compensation and benefits, health and safety, diversity and inclusion, employee engagement and corporate communications.

Before joining Vivint, Starr was a director at Boart Longyear, the world’s leading provider of drilling services and products for the mining industry. She reported directly to the CEO, and with ongoing interaction and directives from the Board of Directors was responsible for leading enterprise-wide organizational change initiatives. She also served in several regional and global roles, including director of human resources, Asia Pacific, and director of human resources, Global Products, where she created talent management and leadership development programs. Earlier in her career, Starr served in HR positions at Honeywell and AMEC.

Starr was named to the Utah Business list of “30 Women to Watch” in 2017. Forbes named Vivint one of “America’s Best Employers” in 2015 and 2018, as well as one of “American’s Best Employers for Diversity” in 2019 and 2020.

Starr holds a bachelor’s degree in business from the University of Idaho and an MBA in organizational behavior from Brigham Young University.

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Dale R. Gerard, Chief Financial Officer

Dale R. Gerard serves as the chief financial officer. Since 2010, Gerard has led finance, investor relations and treasury at Vivint Smart Home.

Dale has had more than 25 years of experience in financial management, investor relations and treasury. Before Vivint, Gerard worked as the assistant treasurer and director of finance at American Commercial Lines where he was responsible for capital markets and treasury operations. He was also the senior treasury and financial analyst at Wabash National Corporation where he supported the company’s risk management, treasury operations and financial planning and analysis. Gerard earned his bachelor’s degree in Accounting and his MBA from Purdue University. He is also a Certified Treasury Professional.

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JT Hwang, Chief Technology Officer

As the Chief Technology Officer at Vivint Smart Home, JT oversees the Vivint Innovation Center, which encompasses all of the company’s technology and product operations. JT drives growth and business opportunities and oversees the creation of new products and services.

In his previous role as Chief Engineering Officer, JT was responsible for all engineering development and processes, including hardware and software development, embedded software, storage, wireless technology and mobile apps. He also led the development of the company’s backend cloud infrastructure that supports more than a million smart home customers and handles millions of events a day.

JT also served as Chief Information Officer for Vivint Smart Home where he created a fully integrated and automated IT infrastructure that combined the company’s ERP and CRM systems, as well as a dozen other applications. He executed a successful SAP HANA implementation in eight months. He also created a real-time scheduling system to enable same-day installs for new customers.

Before joining Vivint in 2008, JT worked at Hewlett-Packard and was the Chief Architect at Netezza, which was later acquired by IBM for $1.7 billion. He received a bachelor’s degree and a master’s degree in Computer Science and Electrical Engineering from MIT.

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Patrick E. Kelliher, Chief Accounting Officer

Pat Kelliher has served as Chief Accounting Officer at Vivint Inc. February 2014. In this role, Pat is responsible for all the company’s accounting activities, including external financial reporting, customer billing, payroll, taxes and accounts payable. Pat joined Vivint in March 2012 as Vice President of Finance and Controller.

Before joining Vivint, Pat was the Vice President of Finance and Controller for Omniture Inc. and helped expand the company’s annual revenues from $43 million to $350 million in just five years. He developed Omniture’s accounting infrastructure and played an integral role in the company’s IPO, which was the most successful tech IPO in 2006. After Omniture was acquired by Adobe Inc. in 2009, Pat was named the Senior Director of Finance and Controller of Adobe’s Digital Marketing Business Unit.

Pat was also the VP of Finance and Assistant Corporate Controller at Cadence Design Systems, a $1.1 billion software company, based in the Silicon Valley. He led the transition of Cadence’s back-office accounting functions from San Jose to Utah, which was completed in less than two months. He then ran the Utah office locally and managed an organization of more than 50 employees.

Prior to Cadence, Pat held a number of senior finance roles with various technology growth companies. He began his career in public accounting, in the Chicago office of Coopers and Lybrand.

Pat holds a Bachelors of Science in accounting and finance from Northern Illinois University and an MBA from the University of Chicago, with a concentration in corporate finance and international business. He is also a Certified Public Accountant in the State of Illinois and a Certified Management Accountant.

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Shawn J. Lindquist, Chief Legal Officer

Shawn Lindquist is responsible for all legal aspects of the company’s operations.

Prior to joining Vivint Smart Home, Shawn served the Chief Legal Officer of Vivint Solar and guided the company through its IPO in 2014.

Shawn previously served as the Chief Legal Officer, Executive Vice President and Secretary of Fusion-io, Inc. through a significant growth stage, including its IPO and several acquisitions in the U.S. and Europe. Shawn also served as Chief Legal Officer, Senior Vice President and Secretary of Omniture, Inc., an online marketing and web analytics company, helping guide the company through its IPO and several strategic transactions, including several acquisitions in the U.S., Europe and Israel, as well as Omniture’s merger with Adobe Systems Incorporated.

Before Omniture, Shawn was a corporate and securities attorney at Wilson Sonsini Goodrich & Rosati, P.C., the leading legal advisor to technology, life sciences, and other growth enterprises worldwide. He also has served as in-house corporate and mergers and acquisitions counsel for Novell, Inc., and as Vice President and General Counsel of a privately held, venture-backed company. He has also served as an adjunct professor of law at the J. Reuben Clark Law School at Brigham Young University.

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Jim Nye, Chief Product Officer

Jim is responsible for the company’s product strategy, including product market positioning, new product go-to-market initiatives, product research and development, and the management of product-related partnerships.

Prior to his role as Chief Product Officer, Jim served as Vice President of Product Development at Vivint, where he helped pioneer and bring to market many security and smart home innovations, including the first fully integrated smart home panel to integrate cellular connectivity and touchscreen technologies. Jim also led the strategy and development of Vivint’s video camera line, including the Vivint Doorbell Camera and other video products. Jim holds more than 50 patents for security and smart home technology innovations.

Before Vivint, Jim served as a program manager at Northrop Grumman, where he managed security upgrade initiatives for missile defense systems.

Jim received a bachelor’s degree in Management Information Systems from Brigham Young University and an MBA from the University of Colorado.

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Todd M. Santiago, Chief Revenue Officer

As Chief Revenue Officer, Todd leads the company’s sales and marketing initiatives, including the direct-to-home and inside sales teams, business partnerships and the development of new distribution channels.

Before joining Vivint in 2013, Todd was President and Chief Executive Officer of 2GIG Technologies. 2GIG was a pioneer in the smart home industry, creating the first home automation platform for the mass market. While at 2GIG, Todd developed a network of more than 2,000 dealers throughout North America. Todd’s leadership was instrumental in the company’s acquisition by Blackstone in 2012 and then Nortek in 2013.

Todd received a bachelor's degree in English from Brigham Young University and an MBA from Harvard Business School.

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Brady Southwick, Executive Vice President, Operations

Brady Southwick oversees all customer-facing operations of the company, including customer care, monitoring, field service and installation, scheduling and business analytics, as well as purchasing and supply chain, encompassing nearly 7,000 employees.

Brady joined Vivint in 2017 as the senior vice president of Field Operations, where he led 4,000 employees who provide professional installation and support to the company’s 1.6 million customers.

Before Vivint, Brady had a number of executive roles at Cummins, Inc., a Fortune 500 company and the largest independent global manufacturer of diesel and natural gas engines. He served as president of Cummins Rocky Mountain, president and CEO of Cummins Northwest, and as vice president and executive managing director for all four Cummins business units in Africa with more than 1,200 employees across the continent. He served as the executive director of Asia Pacific Business Operations, based in Singapore, where he led operations for Asia Pacific and worldwide strategy for the Distribution Business Unit focused on sales and service. Prior to his role in Asia Pacific, he served as managing director of Northeast and Southeast Asia. He also served as the director of China Strategy and Business Development, based in Beijing, where he led strategy development across all lines of businesses in China and helped the company more than triple sales in the country in three years.

Previously, Brady was a policy analyst at the U.S. Department of the Treasury and a project manager at The Boyer Company, the largest real estate developer in the Intermountain West.

Brady received a bachelor’s degree in political science with a minor in business administration from Brigham Young University and an MBA from the Harvard Business School. He also has a master’s degree in public administration from the Harvard Kennedy School of Government.